Returns and refunds

Refunds and returns will only be accepted on faulty or flawed items such as faulty stitching, broken snaps or other issues. The item needs to be returned within 30 days unwashed, unworn with all original tags attached.

Refunds will not be made for those who have changed their minds.

All return shipping costs are the responsibility of the customer. Please allow up to 7 days upon receiving your return for us to process. You will receive a confirmation email once the return is processed and the refund is issued.

NO refunds or returns will be accepted on sale items. For hygiene reasons, NO refunds or returns will be accepted for underwear or training underwear. Please choose carefully and refer to the size chart. If your still not sure, please message us for advice.

If you have any questions or would like to discuss a return and refund please contact us on info@rushtonsewsnz.com